Navigating to a Booking Record

You can access the Booking Summary Page through either of the following methods:

Option A: From Manage Plots (Non-Interactive)

1. Navigate to Plots Management > Manage Plots.
2. Use the filters to find your desired plot or flat.
3. In the Status column, click on “View Booking”.
4. This will redirect you to the Booking Summary Page.

Option B: From Interactive Digital Layouts

1. Go to Sales Desk & PoS > Sales Desk - Projects.
2. Select the desired project.
3. You’ll be redirected to the Back Office Interactive Layout.
4. Click on the preferred Block or Flat.
5. A Booking ID will be displayed—click on it to open the Booking Summary Page.

Deleting a Booking

You can delete or cancel a booking directly from the Booking Summary Page.

Options for Deleting a Booking

In the top-right corner of the Booking Summary Page, you will see options to manage booking deletion:

• Remove Booking: Permanently deletes the booking record from the system.
• Cancel or Refund Booking:
• Click this button, then select the Cancel or Refund tab as appropriate.
• This action removes the booking and automatically adds a corresponding record to the Refunds section.

Viewing and Managing Refund Records

To track or manage refund entries:

• Navigate to Refunds and Cancellations > Manage Refunds and Cancellations from the sidebar.
• Here, you can view, filter, and manage all refund and cancellation records.
• You can also manually create a refund entry if needed.