Create, update, and maintain customer records, including contact details etc. Keeping customer information organized ensures a smooth sales process and personalized follow-ups.
How to Add or Edit Customers
Accessing Customers
- Navigate to Bookings Management > Customers.
- You will see a list of existing customers.
- Use the filters to search or refine the customer list.
- You can also download customer data from this page.
Adding a New Customer
- Click the + Add Customer button located at the top right corner.
- If multiple customers are purchasing a single plot together, enter their details in the Additional Customers Info section.
- Ensure each customer’s mobile number is unique.
How to Control Customer Login Access
Note: The 'Customer Login' feature is available only if included in your subscription.
Enabling Login Access for a Customer
- Go to Bookings Management > Customers.
- Use filters to locate the customer you want to enable login for.
- Click the Edit button next to the customer.
- This opens the customer's profile page.
- Navigate to the Login Access tab.
- Toggle Login Access to Enable or Disable as needed.
- Only customers with enabled login access can sign in.
Setting or Resetting Password
- Within the Login Access tab, click on the Set Password link.
- Enter and save the new password for the customer.
One-Time Login Link
- You can also generate and send a One-Time Login Link to customers from this tab.
Customer Login Process
Customers can log in via the Customer Login page on your website by entering:
- Mobile Number
- Password
- Date of Birth
Once logged in, customers can view:
- Their booking history
- Payment history
- Installment details
- Any booking-related updates